Terms and Conditions for SnapSuds, LLC

SnapSuds, LLC Terms & Conditions

Last Updated: 11/3/2024

Welcome to SnapSuds, LLC (“SnapSuds,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the SnapSuds app and services (“Service”), which are powered by CleanCloud technology. By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our Service.

1. About SnapSuds

SnapSuds, LLC operates an on-demand laundry service through our branded mobile app, built on CleanCloud’s platform. The app facilitates ordering, pickup, and delivery of laundry services via CleanCloud’s backend infrastructure.

2. Modifications to Terms or Services

SnapSuds, LLC reserves the right to update or modify these Terms at any time. Notifications of major changes will be provided through the app. Continued use of the Service following modifications signifies your acceptance of the updated Terms.

3. User Accounts

To access the Service, users must register and create an account. Users are responsible for maintaining the confidentiality of their login credentials and are liable for all activities under their account.

4. Grant of License

SnapSuds grants you a limited, non-exclusive, non-transferable license to use the Service. This license is conditional upon your compliance with these Terms and all applicable policies.

5. User Responsibilities

By using our Service, you agree to:

  • Refrain from modifying, duplicating, reverse engineering, or reselling the Service.

  • Avoid transmitting harmful code (such as viruses or malware) through the Service.

  • Comply with all applicable laws and respect the rights of third parties.

  • Use accurate, current information when creating an account or submitting orders.

6. Service Availability

SnapSuds, LLC aims to provide uninterrupted access to the Service, but does not guarantee that the Service will be available at all times or that it will be error-free. CleanCloud, as our technology provider, may experience outages or require maintenance, potentially affecting Service availability.

7. Payments and Fees

By using SnapSuds, you agree to pay all fees associated with your orders. Payment processing is managed through secure, third-party providers integrated with our app.

8. Cancellations and Refunds

Orders may be modified or canceled within a limited time window as described in the app. SnapSuds reserves the right to decline refunds or credits for cancellations outside of this window.

9. Data Collection and Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data. Our app, powered by CleanCloud, also adheres to their privacy and data protection standards.

10. Limitation of Liability

SnapSuds, LLC, and CleanCloud (as our technology provider) are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. This includes, but is not limited to, damages resulting from Service interruptions or data loss.

11. Intellectual Property

All intellectual property rights in the Service are owned by SnapSuds, LLC, and/or CleanCloud. Users are prohibited from using SnapSuds or CleanCloud’s trademarks, logos, or content without prior written consent.

12. Feedback and Suggestions

You may provide feedback to SnapSuds, LLC to help improve the Service. We reserve the right to use any feedback or suggestions in future updates without obligation or compensation.

13. Termination

SnapSuds, LLC reserves the right to terminate or suspend access to the Service for users who violate these Terms or misuse the Service. This includes, but is not limited to, non-compliance with payment terms or interference with Service operations.

14. Governing Law

These Terms shall be governed by and construed under the laws of the United States and the State of Maryland. Any disputes arising from these Terms or the use of the Service will be resolved through binding arbitration or in the jurisdiction of Maryland.

Contact Us If you have questions or concerns regarding these Terms, please contact us at:

  • Email: amy@snapsuds.com